Cancellation and Refund Policy

Last updated: 2 September 2025

Digital courses

  • If you’re not satisfied, you can request a refund within 30 days of purchase.

Goodly Insider (annual subscription)

  • Billing cycle: 1 year. You can cancel at any time.
  • Refunds: If you’re not satisfied, you can request a refund within 30 days of purchase.
  • Renewals are not refundable.
  • No pro rata refunds for partial periods. After you cancel, access continues until the end of the paid period.

E-books (PDF)

Delivered instantly. Once the download link is issued, refunds are not available.

Power BI templates

Digital download. Non-refundable once delivered.

Technical issues

If there is an access or billing error, email [email protected]. We will restore access or refund if we cannot resolve the issue.

EMI orders

Refunds follow your issuing bank’s timelines. Interest or charges already levied by the bank may not be refundable.

Physical books from third-party sellers

Printed books purchased on Amazon, Flipkart, or any other marketplace are covered by that seller’s return and refund policy. Goodly does not ship, replace, or refund those orders.

How refunds are processed

  • Refunds are returned to the original payment method whenever possible.
  • Processing times depend on your bank or payment provider.

Your statutory rights are not affected.